CUSTOMER CARE
Stemm is a LGBTQ+ clothing brand headquartered in Las Vegas, Nevada. From start to finish, each product is designed with our customers and quality in mind. We take a much different approach to our products than others. Our goal is not to make products in large quantities, but rather make unique and special products that our customers can wear with pride. Any Questions? Email us at Stemmclothing@gmail.com
RETURNS
U.S. / Domestic Orders:
Customer satisfaction is our biggest priority and we want you to be happy with your purchase! If it doesn't work out for any reason we accept returns and exchanges on unworn, unwashed, or defective merchandise within 14 days of receiving an order.
We will pay for the shipping and provide a label for all US exchanges. Returns can be refunded back to the original payment method (with a shipping fee) or come in the form of store credit.
FAQ
Do you provide International delivery?
At this time, we do not. As a small, family owned business we are currently working towards this goal.
How do I return an item?
Email us at Stemmclothing@gmail.com and we will get it taken care of!
What is your returns policy?
We accept returns and exchanges on unworn, unwashed, or defective merchandise within 14 days of receiving an order.
How do I track my order?
We will email you a tracking link
What are your delivery options?
We will have one flat rate delivery fee of $8, free deilveries on orders over $99!